Every item in the NGL Holiday Essentials and NGL Gameday Essentials Collections is a pre-order. Gameday Essentials items are expected to ship early to mid-December. Holiday Essentials items are expected to ship mid-December, and delivery before Christmas is not guaranteed. Your card is charged when you place your order. If an item's ship date changes, we'll email you with the new date.

You can check the status of your order by clicking the “View Your Order” button in your order confirmation email.

As soon as your order ships, you will receive a shipping confirmation email with tracking to the email address you entered at the time of purchase.

This shop is exclusive to Visa cardholders. Checkout accepts Visa cards only, including a Visa card used through Apple Pay, Google Pay, or Shop Pay. Other card brands and PayPal are not accepted.

We accept returns within 14 days of delivery, and return shipping is free. To start a return, email shop@wave.tv with your order number.

If an item arrives defective, damaged, or not what you ordered, see Order issues below and we'll make it right.

Please inspect your order when it arrives. If an item is defective, damaged, or not what you ordered, email shop@wave.tv with your order number and a photo, and we'll make it right.

Refunds go back to your original Visa card.

All items are pre-orders. Gameday Essentials items are expected to ship early to mid-December, and Holiday Essentials items are expected to ship mid-December. Once your order ships, you'll receive an email with your tracking number so you can follow it online.

Domestic (within the US) orders are usually delivered within 5 business days from the date you receive your shipping confirmation email.

International (outside the US) orders ship for a flat $20 and usually arrive 5 to 15 business days after they ship, depending on your country.

All shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country's government. Payments of these charges and taxes are your responsibility and will not be covered by any payments made on this site. For further details of charges, please contact your local customs office.